There are disreputable company's in every industry.
As a consumer you have rights and if you feel that they have been violated in any way then by using the links below to file a complaint against the offending parties is a good start to attaining a refund and/or compensation.
Please make sure to document the time, date, and summary along with the identification number/code that will be produced once you've submitted your complaint. This information will be very useful whether you are doing it on your own or have hired an professional credit repair company these will be very useful throughout your credit repair process.
Better Business Bureau
Consumer Financial Protection Bureau